There are myriad HR tools that continue to enter the market, vouching to find the most qualified candidate in the digitization era, with pinpoint accuracy and low turnaround time. The recruiting landscape has seen a major change due to disruption in HR technology. In the HR space, hiring “fit for job” candidates with minimum “time to fill” window and forging a continued relationship with them, is the key.

AI is the buzzword, in today’s dynamic IT landscape which has become a driver for smarter, efficient and hassle-free recruitment cycles. The probability of finding to fit hire candidates manifold with the adoption of AI capabilities. AI capabilities allow the HR team to create exact job descriptions strewed with keywords to attract the desired applicant. There are myriad HR tools that continue to enter the market, vouching to find the most qualified candidate in the digitization era, with pinpoint accuracy and low turnaround time. Although the approaches of these tools are different, the underlying technology is machine learning, an extension of AI. Recruiting chatbots: a conversational agent is one such innovation which leverage the capabilities of AI and machine learning to mimic the conversational abilities during the recruitment process without much human intervention.

A recruitment chatbots on the back of machine learning capabilities can collect and screen vast array of resumes and rank candidates on metrics such as skills, qualification and engagement to assist the decision makers to make an informed decision. The chatbots can reduce the cost of hire by automating repetitive jobs like scheduling, answering general queries about roles and job application status, letting the recruiters focus more on branding and candidate engagement.

The smart chatbots, driven by AI, and powered by neural networks, uses natural language processing to have a human-like conversation, without the need to have “actual” human answering frequently asked questions. The benefit of chatbots is their 24/7 availability, at the convenience of the user and on demand.

The candidate driven market has put the onus on the recruitment agencies to immediately connect with the candidate following application submittal and focus more on reducing application wait time. The best chatbots should be able to process any number of candidate’s query, reduce administrative and repetitive task of the HR personnel and significantly assist the stakeholders to invest in a candidate who will provide a much higher return on investment